Data Deletion Instructions
Last updated: 3 October 2026
If you'd like your personal data deleted from ClaimRights, here's exactly what's stored, and how to request its removal.
What we actually store
Your rejection/authorization letter's file is never stored on our servers at all — it's read entirely inside your own browser when you upload it. The text extracted from it is sent to OpenAI's API so an AI can verify it's a genuine letter and read its details; OpenAI does not use this text to train its models and deletes it within 30 days. We do not store this text ourselves, so there is nothing of it for us to delete.
What we do store, only if you created an account: your name, email address, mobile number, and a record of which documents you've generated (for support purposes).
If you forwarded a question to our team through the website chat, we also hold that message (your name, email address and question) in our support email inbox. Mention it in your deletion request and we will delete it too.
What we do store, only if you created an account: your name, email address, mobile number, and a record of which documents you've generated (for support purposes).
If you forwarded a question to our team through the website chat, we also hold that message (your name, email address and question) in our support email inbox. Mention it in your deletion request and we will delete it too.
How to request deletion
- Send an email to support@claimrights.in with the subject line "Data Deletion Request".
- Include the email address or mobile number associated with your ClaimRights account, so we can locate it.
- We will confirm your identity and delete your account information — name, email, mobile number, and document usage history — within 7 business days.
- You'll receive a confirmation email once the deletion is complete.
A few things to know
- The Service is currently free during our public pilot, so there are no payment transaction records to retain. Our payment processor, Razorpay, remains integrated in our systems in case pricing is reintroduced in the future, and would maintain its own records independently per its own policies if that happens.
- Deleting your account does not affect any documents you've already downloaded to your own device.
- This process is free of charge.
For any questions about this process, or about our data practices generally, see our Privacy Policy or contact support@claimrights.in.
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